Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Wren’s Barns Ltd, trading as Bowland Country Barns (“we”, “us”, “our”), collects, uses and protects your personal data when you use our Website or get in touch with us about your wedding or event.

We follow the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. The personal data we collect

We collect information you give us directly, mainly when you:

• send an enquiry, request a brochure, or book a venue tour through the Website;
• speak to us by phone, email or in person;
• go on to book your wedding or event with us; or
• tag or mention us publicly on social media.

Depending on how you get in touch, this may include your name, email address, phone number, postal address, wedding or event date, guest numbers, accommodation preferences, and anything else you choose to tell us about your plans. If you book with us, we’ll also hold records relating to your contract, such as signed documents and payment status.

2. How we use your data

• To respond to your enquiry and answer your questions;
• To send a brochure, planning guide or other information you’ve asked for;
• To manage your booking, if you become a client, including contracts, payments and planning;
• To send you marketing updates - but only where you’ve agreed to this (see section 3); and
• To keep our Website and services running smoothly and securely.

3. Marketing communications

We’ll only ever send you marketing emails if you’ve opted in - for example by ticking a box on an enquiry form, or by telling us in person or over the phone that you’re happy to hear from us. When consent is given verbally or in person, we keep a record of how and when it was given.

Every marketing email we send includes an unsubscribe link, so you can opt out whenever you like with one click. You can also just email or call us and we’ll update your preferences straight away. Opting out of marketing doesn’t affect any booking-related communication we need to send you.

4. Photography and marketing use of your event

If you book your wedding or event with us, our Wedding Venue Contract explains how we (and photographers or videographers engaged by you) may use images and footage from your day for promotional purposes, and how to opt out if you’d rather we didn’t. That contract takes priority over this Policy on this specific point.

5. Who we share your data with

We don’t sell your data, and we keep the list of people who can see it short:

• our own team, who need it to respond to you and manage your booking;
• our web developer, PixelBay Agency, who maintains the Website and our internal booking system on our behalf; and
• where legally required, relevant authorities (for example, if we’re required to disclose information by law).

Our booking and enquiry system runs on our own servers, and we don’t currently rely on third-party CRM or marketing platforms to process your data.

6. Storage and security

Your data is stored securely and access is limited to people who need it to do their job. We take reasonable technical and organisational steps to protect it from unauthorised access, loss or misuse.

7. How long we keep your data

We keep enquiry data for as long as it’s useful to us and to you (for example, in case you get back in touch), and booking/contract records for as long as we’re legally required to (including for accounting and insurance purposes). If you’d like your data deleted sooner, just ask - see your rights below.

8. Your rights

Under UK GDPR, you have the right to:

• ask for a copy of the personal data we hold about you;
• ask us to correct anything that’s inaccurate or incomplete;
• ask us to delete your data, where we’re not required to keep it;
• ask us to restrict or object to how we use your data; and
• withdraw consent for marketing at any time.

To use any of these rights, just contact us using the details below.

9. Cookies

Details of the cookies used on this Website are covered separately in our Cookie Policy.

10. Children

Our Website isn’t directed at children, and we don’t knowingly collect personal data from anyone under 16.

11. Changes to this Policy

We may update this Policy from time to time to reflect changes to our practices or the law. We’d encourage you to check back occasionally.

12. Get in touch

Questions about this Policy, or want to use any of your rights? Contact: